If you continue to do the same thing, you will continue to get the same result. If that result is not economical or financially viable you need to change what you do.

A sale is not a sale until it is paid for. We have all heard this before but we still extend credit thinking that we need to ‘keep the business’.

Follow up with your Customers is paramount to the success of your business. A good relationship with your Customers doesn’t have to be with only the Salesperson.

Make a change – and get your Accounts team to build the relationship needed to ensure you get paid on time. Do what you say, and say what you mean. Honesty is the best policy and all parties know where they stand.

Have frank discussions with your Customers. Get to know them, and get to understand how they work, and how this fits with your expectations for payment.

If all else fails, call the experts and we can help manage your Debtors ledgers from a different perspective. You are still in control and you decide the number of hours you want dedicated to the task.